Please see that the program for studying our literatures is also undertaken very seriously by all the devotees there. Everyone of us must become thoroughly acquainted with our philosophy, so that our preaching work may be carried out nicely.
There is no harm if the devotees chant in the temple during the time when the Deities are resting. You may have heard that here at L.A. Temple, they are holding Kirtana and chanting 24 hours in the temple, and the program is very encouraging to all the devotees. Of course, that is only possible in a very large center such as L.A.
Regarding what to do with the eyes while on Sankirtana, your suggestion to look into the faces of people and try to convince them of the sincerity of our movement is best. There is no need of artificial things like seeing the spirit soul. We talk, and we talk on Krsna topics—that is all. When we chant, we must concentrate our mind on the sound vibration and in that way everything will be revealed one after another; the form, qualities, pastimes, etc. of the Lord. And this is the way of cultivating spiritual realization.